Effective Date: May 14, 2026

Dwell Property Management (“Dwell,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through dwellproperty.co.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, apply for housing, inquire about management services, or otherwise interact with our business.

By using this website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide to us, as well as certain technical information collected automatically through your use of the website.

Information You Provide Voluntarily

We may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Property address
  • Rental inquiry information
  • Property management inquiry details
  • Maintenance request information
  • Vendor or contractor information
  • Application information
  • Communication preferences
  • Any additional information you submit through forms, emails, calls, or messages

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source
  • Approximate geographic location
  • Cookies and tracking information

This information helps us improve website performance, security, usability, and marketing effectiveness.

How We Use Your Information

We may use collected information to:

  • Respond to inquiries
  • Provide property management services
  • Process rental inquiries and applications
  • Communicate with tenants, owners, vendors, and prospective clients
  • Coordinate maintenance or property services
  • Send updates, notices, or requested information
  • Improve website functionality and user experience
  • Analyze website traffic and marketing performance
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with legal obligations
  • Protect our rights, users, properties, and operations

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality and understand visitor behavior.

These technologies may:

  • Remember user preferences
  • Analyze traffic and usage patterns
  • Measure advertising effectiveness
  • Improve website performance
  • Assist with security and spam prevention

You may disable cookies through your browser settings. Certain portions of the website may not function properly if cookies are disabled.

Third-Party Services

We may use trusted third-party services to support our operations and website functionality, including services related to:

  • Website hosting
  • Analytics
  • Property management software
  • Rental applications
  • Marketing and advertising
  • Scheduling
  • Payment processing
  • Email communication
  • CRM and lead management

These providers may have access to certain information solely as necessary to perform services on our behalf.

Third-party platforms linked through our website may maintain separate privacy policies and terms.

Rental Applications and Sensitive Information

If you submit a rental application or related documentation, additional information may be collected, including:

  • Employment information
  • Income verification
  • Identification documents
  • Rental history
  • Credit-related information
  • Background screening information

Such information is handled through secure third-party platforms and used solely for lawful housing and property management purposes consistent with applicable federal, state, and local laws.

SMS and Communications Consent

If you provide your phone number, you consent to receiving calls, emails, and text messages related to:

  • Rental inquiries
  • Property management services
  • Scheduling
  • Maintenance coordination
  • Account-related communications
  • Operational updates

Message and data rates may apply. Consent to receive text messages is not a condition of purchase or tenancy.

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

Data Sharing and Disclosure

We do not sell your personal information.

We may share information when necessary to:

  • Provide requested services
  • Process applications or transactions
  • Coordinate with property owners, vendors, contractors, or service providers
  • Comply with legal obligations
  • Respond to lawful requests or court orders
  • Protect our legal rights or prevent fraud or abuse
  • Facilitate property operations and management activities

Data Retention

We retain information only as long as reasonably necessary for:

  • Operational purposes
  • Legal compliance
  • Recordkeeping
  • Dispute resolution
  • Enforcement of agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain communications
  • Request information about how data is used

To exercise these rights, please contact us using the information below.

External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

Children’s Privacy

This website is not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting to this page. Continued use of the website after updates constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact us at hello[at]dwellproperty[dot]co